A flooded basement doesn't wait for business hours, and neither do we. Aqua Guard Water Damage keeps trucks staged around Lewisville so a licensed technician can be pulling standing water within the hour, not scheduling you for next Tuesday.
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Our Lewisville technicians hold IICRC water restoration certifications and carry that training into every job, from a Category 1 clean-water leak to a Category 3 sewage backup. We're not a call center routing you to a random subcontractor; we're the crew that shows up.
We answer our own phones around the clock in Lewisville, which means the person who books your appointment already knows our schedule, our crew availability, and how fast we can realistically get a truck to your address.
We invest in ongoing training as drying standards and equipment evolve, rather than treating a technician's initial certification as the finish line.
Yellow-brown rings on your ceiling or walls almost always mean water has been sitting behind the surface longer than you think, and the drywall paper backing is likely already feeding mold growth. Waiting to see if the stain spreads only gives moisture more time to travel further into the structure.
A persistent musty smell in a basement or bathroom usually means microbial growth has already started somewhere you can't see, often inside wall cavities or under flooring. Air fresheners will mask it temporarily but won't touch the actual source.
Carpet that stays damp or squishy days after you last noticed water is holding moisture against the subfloor, which is exactly the condition that lets mold take hold underneath.
A running-water sound when every fixture in the house is off is a strong sign of a hidden leak feeding your rising bill.
Bubbling near a window or exterior wall frequently points to a flashing or seal failure letting water into the wall cavity a little at a time.
Any visible mold, even a small patch in a corner or along a baseboard, means conditions behind that surface have supported growth for a while and the moisture source needs to be found, not just the mold wiped away.
We treat Water Removal as one continuous job rather than a series of handoffs — the crew that extracts the water is accountable for the drying results, and the drying results determine what reconstruction is actually needed.
We prioritize extraction speed above everything else in the first hour, because every additional hour standing water sits raises the odds of secondary damage to subfloors and framing.
We place industrial air movers and low-grain-refrigerant dehumidifiers based on psychrometric readings, then log moisture levels daily until every affected material returns to a safe drying standard.
Blackwater jobs get treated with extra caution, since porous materials that touched contaminated water almost always need to be removed rather than dried in place.
Once structural drying is underway, we apply antimicrobial treatments to studs, subfloor, and other porous surfaces to stop mold colonies before they establish, especially in areas that stayed wet more than 48 hours.
The same team that documented the damage and dried the structure hands off directly to reconstruction, which keeps the whole timeline shorter and the paperwork simpler.
Specialized cleaning techniques can often save upholstery, electronics, and documents that look like a total loss at first glance, which keeps out-of-pocket replacement costs down.
You call +1-844-578-1604 and speak with a live dispatcher, not a voicemail system — we ask a few quick questions about the source and severity so the crew arrives prepared.
We document the loss with photos and moisture readings before touching anything, which also protects your insurance claim.
Standing water comes out first with truck-mount equipment, then air movers and dehumidifiers go to work based on the psychrometric numbers we recorded.
Final verification is where a lot of shortcuts get taken industry-wide — we treat it as mandatory, not optional.
Every technician carries IICRC certification and our crews are fully insured for your protection on every job.
Local staging means shorter drive times, which matters most in the first hour after a water loss.
You get a written estimate before work begins, not a surprise invoice after the drying equipment is already running.
A guarantee only means something if it's backed by a second set of moisture readings, not just a handshake at the end of the visit.
Every job closes with documented moisture verification, because a guarantee that isn't backed by data isn't much of a guarantee.
That same standard applies whether it's a single flooded bathroom or a full commercial loss — the sign-off criteria don't change based on job size.
Call +1-844-578-1604Whether your address falls in 43754 or one of the neighboring zip codes we cover, the same crew and the same response standard applies.
Coverage isn't limited to the city center — our Lewisville routes extend out to the surrounding suburbs so outlying addresses aren't treated as an afterthought.
"The team here in Lewisville treated our emergency like it actually mattered, not like another ticket in a queue, and the drying documentation they left us was thorough enough to hand straight to our insurer."
James R., Lewisville"They caught mold starting behind our drywall before it spread and contained it properly instead of just painting over the problem like a previous contractor did."
Denise M., Lewisville"Professional from the first phone call to the final walkthrough. They re-tested moisture levels before closing the job instead of just eyeballing it."
Marcus T., Lewisville"The reconstruction crew matched our original flooring almost perfectly after the water damage repair — you'd never know there was a leak."
Priya S., Lewisville"We had a slow leak we didn't notice for weeks and the crew found moisture in places we never would have checked using thermal imaging."
Carlos V., Lewisville"They minimized business disruption by sectioning off the wet area instead of shutting down the whole space during drying."
Angela F., Lewisville"The tech explained exactly which boards needed to come out and which ones tested dry enough to keep, so we didn't pay to replace more than necessary."
Tyrone B., Lewisville"They explained the sump discharge issue causing our crawl space flooding in plain terms and fixed it as part of the same visit instead of scheduling a separate appointment."
Wendy K., Lewisville
